Primary Care | UT Health Physicians
Family Medicine • San Antonio, TX
Ratings by platform
- Birdeye (UT Health Shavano): 3.5 out of 5 stars (49 reviews)
- Birdeye (UT Health Verde Hills): 3.4 out of 5 stars (35 reviews)
What patients say
Patients praise
- many patients report high quality of care and knowledgeable doctors
- recognized by San Antonio Express-News readers as a top medical practice in 2023 and 2024
- nationally recognized as a Patient-Centered Medical Home for providing coordinated and personalized care
- convenient access to patient records and communication via the MyChart portal
Common complaints
- difficulties scheduling appointments or long wait times for visits
- concerns regarding communication and responsiveness of office staff and referral teams
- frustration over reliance on nurse practitioners or physician assistants instead of physicians for complex issues
- strict enforcement of clinic policies like late arrival thresholds
In patients' words
"Now you cannot get into your primary care doctor even for serious issues and are only allowed to see an np or pa... There is no ability to see you even for 5 mins for a referral. These cost cutting measures disregard patients and I am really tired."
— LocalityBiz Review"Dr Patel and his staff are amazing. The UT health system is awesome. Sometimes there is a wait but the care you receive is beyond worth it."
— Birdeye Review (UT Health Shavano)More clinics in San Antonio
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