Behavioral Health Services - CommuniCare
Behavioral Health • San Antonio, TX
Ratings by platform
- Birdeye - CommuniCare Health Centers - Northwest Clinic: 4.8 star rating (4,295 reviews)
- Birdeye - CommuniCare Health Centers - East Clinic: 4.9 star rating (2,688 reviews)
- Birdeye - CommuniCare Health Centers - Luckey Ranch Clinic: 4.9 star rating (780 reviews)
- Birdeye - CommuniCare at the MAC at Morgan's Wonderland: 5.0 star rating (878 reviews)
- BBB - Communicare Health Centers: BBB rating not stated; notes failure to respond to 1 complaint and not BBB accredited (1 complaint noted (per BBB profile); BBB covering a three-year reporting period)
- HelpConnectUSA - CommuniCare Health Centers – Northwest Clinic: 4.7/5 (1846 reviews)
- Yelp - CommuniCare Health Centers - East Clinic: Not shown in provided snippet (Not shown in provided snippet)
What patients say
Patients praise
- Friendly, welcoming, and professional staff
- Providers described as knowledgeable and caring
- Help with scheduling/rescheduling and going above-and-beyond
- Overall positive patient experiences at multiple clinic locations
Common complaints
- Serious allegations in reviews (e.g., drug use by an employee)
- Complaints suggesting very poor care at times (e.g., infection/avoidable issue)
- Negative complaint record/BBB notes about failure to respond to complaints
In patients' words
"“Great care and very welcoming… Most of all Ms. Liz was sensitive to my granddaughter needs. We have a great future with Communicare” (Northwest Clinic review snippet)."
— Birdeye review snippet for CommuniCare Health Centers - Northwest Clinic"“The staff has always been friendly and professional!!… find him very knowledgeable and caring as a provider.” (East Clinic review snippet)."
— Birdeye review snippet for CommuniCare Health Centers - East Clinic"“worst place i seen one employee… smoking meth… thats sad” (Northwest/East Clinic review snippet shown in results)."
— Birdeye review snippet for CommuniCare Health Centers - Northwest Clinic and East Clinic"“Horrible doctors my baby… ended up getting a infection that could have been avoided being that this is the 3rd time i been here…” (Hill Country Village Pediatrics Campus snippet)."
— Birdeye review snippet for CommuniCare Health Centers - Hill Country Village Pediatrics Campus"BBB profile notes the business is NOT BBB Accredited and lists “Failure to respond to 1 complaint(s) filed against business.”"
— BBB Business Profile for Communicare Health CentersMore clinics in San Antonio
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