Behavioral Health Care | San Antonio - University Health
Behavioral Health • San Antonio, TX
Ratings by platform
- CMS HCAHPS (Centers for Medicare & Medicaid Services): 3 out of 5 stars (overall hospital rating) (2,105 surveys (based on HCAHPS data))
- University Health Patient Survey (Psychiatry): 3.9 out of 5 stars (30 ratings)
What patients say
Patients praise
- Appreciation for helpful counseling services for anxiety and depression
- Recognition of the system's role in providing mental health resources to underserved populations (e.g., in correctional settings)
- Availability of comprehensive behavioral health services ranging from outpatient to hospital-based treatment
Common complaints
- Concerns regarding staff communication (nurses and doctors)
- Reports of difficulties in accessing timely help and assistance
- Variable patient satisfaction with room cleanliness and noise levels
- Specific anecdotal complaints regarding Licensed Master Social Worker (LMSW) interactions
In patients' words
"Vengo con la Doctora muy amable consejos para la ansiedad y depresion. Type of care: Consejería... amables y te ayudan en lo que..."
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