UT Teen Health | UT Health San Antonio
Adolescent Medicine • San Antonio, TX
Ratings by platform
- Birdeye (UT Health Shavano): 3.5/5 (49)
- Birdeye (UT Health De Zavala): 3.7/5 (34)
What patients say
Patients praise
- approachable and knowledgeable medical staff in specific clinics
- effective care and positive patient outcomes for some individuals
- commitment to trauma-informed care and providing specialized support for teenagers
- convenient locations and efficient service reported at certain sites
Common complaints
- reports of dismissive or rude behavior by some providers
- concerns over administrative issues such as appointment scheduling, waiting times, and strict attendance policies
- challenges regarding responsiveness to patient complaints or refund processing in specific departments
In patients' words
"Dr Patel and his staff are amazing. The UT health system is awesome. Sometimes there is a wait but the care you receive is beyond worth it."
— Birdeye (UT Health Shavano review)"Costumer service from the staff no that good, very strict with their timing policies and "no show" , you have a 15 minute tolerance and if I arrived 16 minutes late they didn't want to see me... they see you as a number or a percentage."
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