Urology Services
Urology • Salt Lake City, UT
Ratings by platform
- Intermountain Health (Dr. Steven C. Lynch, Dr. Richard V. Matern): 4.9/5 (357 ratings, 826 ratings)
- Healthgrades (Dr. Lane Childs): 4.7/5 (178 ratings)
- BirdEye (Granger Medical Clinic, Summit Urology): 4.5/5 (839 ratings)
- BirdEye (Granger Medical Clinic, Summit Urology - Holladay): 4.7/5 (1,304 ratings)
- Vitals (Dr. Justin P. Parkinson): 4.8/5 (40 ratings)
- Healthgrades (Dr. Joshua Holyoak): 4.2/5 (53 ratings)
What patients say
Patients praise
- Many providers are highly regarded for their clinical expertise and thorough explanations of diagnoses and treatment options
- Positive feedback on bedside manner, with several doctors noted for being kind, compassionate, and attentive listeners
- Reports of successful surgical outcomes and effective treatment for chronic conditions like kidney stones
- Generally helpful and professional support staff at several practices
Common complaints
- Administrative and communication issues, including difficulty getting follow-up, unanswered messages, and issues with billing or appointment scheduling
- Some reports of feeling rushed during appointments
- Occasional complaints about bedside manner, being dismissed, or lack of empathy
- Mixed reports regarding surgical outcomes or post-surgical complications
In patients' words
"Dr. Matern is one of the best surgeons I’ve ever had he’s very knowledgeable thorough and takes the time to explain everything. He’s definitely an asset to the urology department was in a mountain health and I highly recommend him."
— Intermountain Health Patient Review"Think twice about letting this man do your surgery... Caputo's advise was to do 2 enemas a day! If we had not advocated to have a CAT, he would have lost part of his intestines and been on a bag for life."
— WebMD Patient Review"I came in for a routine study and left with a chronic issue that caused me pain for over a year and I'm now recovering from a reconstructive surgery that I'm paying for out of pocket! Avoid!"
— BirdEye Patient ReviewMore clinics in Salt Lake City
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