Pediatrics/Children's Health Services
Pediatrics • Salt Lake City, UT
Ratings by platform
- University of Utah Health (Dr. Clinton Sheffield): 4.8/5 (128 reviews) (128 reviews)
- University of Utah Health (Dr. Elizabeth Smith): No overall rating provided, but overwhelmingly positive sentiment (64 reviews)
- University of Utah Health (Dr. Molly Doose): 4.9/5 (127 reviews) (127 reviews)
- Primary Children's Hospital Wound Care (Birdeye): 5.0/5 (15 reviews)
- Shriners Children's Salt Lake City: 98.6% satisfaction rating (N/A)
What patients say
Patients praise
- High satisfaction with individual pediatricians and specialists, often described as thorough and knowledgeable
- Compassionate, child-friendly communication styles noted by many parents
- Strong clinical skill and proactive care for complex or chronic conditions
- High satisfaction rates reported at specialized facilities like Shriners Children's
Common complaints
- Long wait times for appointments and in clinic waiting areas
- Communication gaps between medical staff and departments
- Perceived lack of empathy or professional rudeness from some staff members
- Administrative frustrations regarding billing, scheduling, and medical records access
- Instances of rushed consultations where concerns felt dismissed
In patients' words
"Dr. Smith is, without question, the very best pediatrician we could ask for... You never feel rushed - she listens closely, answers every question... and truly partners with you in your child's care."
— University of Utah Health - Dr. Elizabeth Smith patient reviews"I'd rather die than go back to Primary Children's Hospital."
— Trustburn - Primary Children's Medical Center reviews"Spent six hours in the ER with my son, and unfortunately, it was a highly disorganized and distressing experience... The behavior of the doctors has been both rude and unprofessional."
— Wanderlog - Primary Children's Hospital reviewsMore clinics in Salt Lake City
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