John A. Moran Eye Center | University of Utah Health
Ophthalmology • Salt Lake City, UT
Ratings by platform
- Birdeye: 3.8 out of 5 stars (306 reviews) (306)
- University of Utah Health (Dr. William R. Barlow): 4.9 out of 5 stars (1,116)
- University of Utah Health (Dr. Edward R. Nicholls): 4.9 out of 5 stars (239)
- University of Utah Health (Dr. H. Joon Kim): 4.9 out of 5 stars (397)
What patients say
Patients praise
- Highly skilled and competent surgeons and physicians
- Thorough and professional patient care and exams
- Good clinical outcomes and successful surgeries (e.g., cataracts, eyelid lifts)
- Friendly and helpful interactions with some staff members
- Clear explanations of procedures and treatment plans
Common complaints
- Poor communication and difficulty reaching staff via phone or MyChart
- Scheduling errors, long wait times, and appointment cancellations
- Issues with the optical shop, including delays in glasses orders, lack of follow-up, and poor customer service
- Reports of rude or unprofessional staff and management interactions
- Prescription errors or dissatisfaction with eye exams
In patients' words
"I would highly recommend Dr Barlow and the Moran eye center South Jordan to anyone needing attention to their eye problems. My entire experience there was excellent."
— University of Utah Health patient review of Dr. William R. Barlow"Hi everyone This Clinic has unprofessional employees with unprofessional supervisor... I order my glasses almost 40 days ago... They are give three time 1 one was 10 days after I went to clinic they’re says we need 10 days more..."
— Birdeye patient review"Most patients describe Dr. Nicholls as kind, patient, and knowledgeable... A minority of comments reported feeling rushed, poor communication from staff, prescription errors, and difficulty reaching the clinic by phone or MyChart."
— University of Utah Health patient feedback summary for Dr. Edward R. NichollsMore clinics in Salt Lake City
Broadway Eye Clinic: Optometrist in Salt Lake City, UT
Patients praise: Thorough and informative eye examinations · Professional and friendly staff and doctors.
Salt Lake Clinic Eye Care - Intermountain Health
Patients praise: Highly rated individual physicians and providers, often cited for expertise and bedside manner · Appreciation for thorough explanations and compassionate care from specific eye specialists.
Dermatology Services
Patients praise: Patients frequently praise the clinical expertise, professional demeanor, and diagnostic accuracy of Salt Lake City dermatologists. · Many reviewers highlight a caring, friendly, and reassuring bedside manner that helps put patients at ease, particularly during uncomfortable or scary procedures..
Endocrinology in Salt Lake City, UT - Intermountain Health
Patients praise: Providers described as knowledgeable, caring, and professional · Effective communication and ability to explain complex conditions clearly.
Urology in Salt Lake City, UT - ProviderMatch
Patients praise: High level of clinical expertise and knowledge · Compassionate, kind, and thorough bedside manner of many surgeons.
Allergy Associates of Utah | Allergy, Asthma, & Immunology ...
Patients praise: Professional and knowledgeable medical staff · Thorough and personalized care.
Comparing your options?
Browse other clinics in Salt Lake City, or filter by state and specialty to compare patient ratings.