John A. Moran Eye Center
Ophthalmology • Salt Lake City, UT
Ratings by platform
- Birdeye: 3.8/5 (306 reviews)
What patients say
Patients praise
- Highly skilled and competent surgeons and physicians
- Thorough and professional patient care and exams
- Good clinical outcomes and successful surgeries (e.g., cataracts, eyelid lifts)
- Friendly and helpful interactions with some staff members
- Clear explanations of procedures and treatment plans
Common complaints
- Poor communication and difficulty reaching staff via phone or MyChart
- Scheduling errors, long wait times, and appointment cancellations
- Issues with the optical shop, including delays in glasses orders, lack of follow-up, and poor customer service
- Reports of rude or unprofessional staff and management interactions
- Prescription errors or dissatisfaction with eye exams
In patients' words
"I would highly recommend Dr Barlow and the Moran eye center South Jordan to anyone needing attention to their eye problems. My entire experience there was excellent."
— University of Utah Health patient review of Dr. William R. Barlow"Hi everyone This Clinic has unprofessional employees with unprofessional supervisor... I order my glasses almost 40 days ago... They are give three time 1 one was 10 days after I went to clinic they’re says we need 10 days more..."
— Birdeye patient review"Most patients describe Dr. Nicholls as kind, patient, and knowledgeable... A minority of comments reported feeling rushed, poor communication from staff, prescription errors, and difficulty reaching the clinic by phone or MyChart."
— University of Utah Health patient feedback summary for Dr. Edward R. NichollsMore clinics in Salt Lake City
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