Internal Medicine in Salt Lake City, UT - Intermountain Health
Internal Medicine • Salt Lake City, UT
What patients say
Patients praise
- High patient satisfaction with individual Internal Medicine physicians who are described as thorough, good listeners, and caring
- Doctors are frequently praised for taking time with patients, not rushing, and explaining medical conditions clearly
- Strong, long-term relationships with established primary care physicians in the Intermountain network
Common complaints
- Difficulties scheduling appointments and long wait times on the phone
- Reports of unprofessional, rude, or inattentive front desk and administrative staff
- Frustrations with billing processes and insurance authorization errors
- Concerns regarding poor communication, specifically failing to call back with test results or notify patients about provider changes
In patients' words
"I just let you know that your clerks I mean, one guy who always answer me very rude and no one to listen what I talking and also they dont very care about patient when patient has some test... They never call back to say results and what he have to do."
— Birdeye Patient Review"There is not a way to call the office direct unless transferred from a call agent. I had to call three times because the first time, I was hung up on when getting through, the second time the office was not responding..."
— Birdeye Patient ReviewMore clinics in Salt Lake City
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Patients praise: Some doctors are highly praised for being knowledgeable and thorough diagnosticians (e.g., Dr. Miller). · Strong patient reports of listening, explaining results/treatments clearly, and involving patients in decisions (e.g., Dr. Farley)..
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Patients praise: Professional and knowledgeable medical staff · Thorough and personalized care.
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Patients praise: knowledgeable and thorough care · compassionate and caring bedside manner.
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