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General Surgery in Salt Lake City, UT - Intermountain Health

General Surgery • Salt Lake City, UT

What patients say

Patients praise

  • Highly rated individual surgeons, with many receiving 4.9/5 stars
  • Surgeons described as professional, kind, and excellent at explaining procedures and options
  • Patients reported feeling safe, heard, and confident in their care teams
  • Positive surgical outcomes and fast recovery times mentioned for some providers

Common complaints

  • Difficulty reaching offices via phone and long hold times
  • Concerns regarding billing errors, insurance authorization failures, and collection notices
  • Reports of administrative and scheduling problems, including cancellations without notification
  • Perceived lack of empathy or dismissiveness from some staff and providers

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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