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Salt Lake Clinic Endocrinology and Diabetes - Intermountain Health

EndocrinologySalt Lake City, UT

★★★★☆3.9/5297 reviews across 4 platforms

Ratings by platform

  • Intermountain Health (Dr. Kelsey M. DeSalvo): 5.0 out of 5 stars (from 400 ratings) (52 reviews)
  • Intermountain Health (Dr. Ernest F. (Pete) Baldwin): 4.9 out of 5 stars (from 193 ratings) (23 reviews)
  • Intermountain Health (Joseph J. Kleinmann, PA): 4.9 out of 5 stars (from 199 ratings) (24 reviews)
  • Birdeye (Intermountain Health Salt Lake Clinic overall): 3.4 out of 5 stars (198 reviews)

What patients say

Patients praise

  • Providers are described as caring, knowledgeable, and professional
  • Patients feel listened to and not rushed during appointments
  • Clear communication of complex health information and treatment plans
  • Supportive and partnership-based approach to patient care

Common complaints

  • Difficulty reaching staff by phone and long wait times in call queues
  • Reports of administrative staff being rude or distracted
  • Concerns regarding communication of test results and follow-up delays

In patients' words

"Dr. DeSalvo is the best provider i've had. She is engaged in all aspects of my health and genuinely cares about me. She explains things in great detail..."

Intermountain Health Patient Reviews

"The last dr I had was terrible. I felt like i was doing something wrong. Joe is the opposite. You can tell he cares about his patients and wellbeing."

Intermountain Health Patient Reviews

"I just let you know that your clerks I mean, one guy who always answer me very rude and no one to listen what I talking... They never call back to say results and what he have to do."

Birdeye Patient Reviews

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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