ExpressCare - Salisbury
Telemedicine • Salisbury, MD
Ratings by platform
- Birdeye (ExpressCare Urgent Care Center Salisbury): 3.9/5 (504 reviews)
- Yelp (ExpressCare Urgent Care Center Salisbury): 2.5/5 (26 reviews)
- Wheree (ExpressCare Urgent Care Center Salisbury): Not stated (Not stated)
What patients say
Patients praise
- Friendly/compassionate staff
- Prompt/efficient service (at least for some visits)
- Clear explanations and patient concern
- Clean environment / modern processes (appointments)
Common complaints
- Long wait times/slow service (even with appointments)
- Poor front desk/customer service or staff attitude
- Billing/insurance issues (not in-network; charged incorrectly)
In patients' words
"“The front desk is nasty every time I go here!”"
— Birdeye review snippet (ExpressCare Urgent Care Center Salisbury)"“This is literally THE best urgent care I’ve ever been to… The front desk staff, nurses, and doctors are ALL so friendly and…”"
— MapQuest/Yelp page excerpt for ExpressCare Urgent Care Center -Salisbury"“Consumers beware! They advertised that they were ‘in network’… They were NOT and they charged my…”"
— MapQuest/Yelp page excerpt for ExpressCare Urgent Care Center -Salisbury"“Wish I could select 0 stars. Slow- even with appointments. Always late and never apologetic!”"
— Yelp excerpt shown on MapQuest/Yelp page"“According to customer feedback… attentive and professional… friendly and compassionate staff… prompt services… (but) occasional reports of longer wait times… or billing issues related to insurance processing.”"
— Wheree summary of ExpressCare Urgent Care Center Salisbury reviewsMore clinics in Salisbury
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