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Community Resource Center

Substance Use Disorder Rehabilitation • Salem, IL

★★☆☆☆1.7/53 reviews across 2 platforms

Ratings by platform

  • Rehab.com: 1/5 (3 reviews)
  • Recovered.org: 3.85/5

What patients say

Patients praise

  • some employees express a positive, supportive work environment where learning is encouraged

Common complaints

  • reports of unresponsive communication or failure to follow up on appointments
  • complaints regarding administrative issues like locked doors during scheduled appointment times

In patients' words

"First phone appointment got cut off halfway through called back to have to schedule a new one then had that phone appointment was on he phone for about 10 minutes before the line went dead kept trying to call back kept getting the voicemail finally left a voicemail it has now been 3 weeks and I've still heard nothing"

— LocalityBiz user review

"Don’t know how to do their job. Very lazy you go there for something and they’ll say you never did it. Made an appointment at 2 but didn’t unlock the doors until 3 but on my paper they said I didn’t show."

— LocalityBiz user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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