Rehabilitation - Salem Memorial Hospital
Rehabilitation • Salem, MO
Ratings by platform
- MyCaringPlan: 4.7/10 (MyCaringPlan) (34 reviews across the web)
- CMS Medicare.gov: 3/5 stars (CMS Hospital Consumer Assessment) (131 surveys (2019 data))
- FamilyAssets: 4.5/5 stars (Resident Review Score) (Varies)
What patients say
Patients praise
- Appreciation for prompt and efficient service in certain emergency situations
- Positive reception of the new management team and improvements in food quality for long-term patients
- Praise for specific staff members (e.g., lab staff, Dr. Lambird) for kindness and efficiency
- Positive feedback regarding the transparency of pricing and costs for long-term stays
- Availability of in-house rehabilitation services including physical, occupational, and wound therapy
Common complaints
- Reports of long emergency room wait times and chaotic experiences at times
- Concerns regarding the facility's capacity to manage complex or specialized health issues necessitating patient transfers
- Some patient reports of staff rudeness or lack of compassion
- Mixed feedback on communication and responsiveness from nursing staff
- Concerns about infection control protocols
In patients' words
"The introduction of a new management team and changes in the food menu have significantly improved the experience for long-term patients."
— FamilyAssets"Several reviews express extreme dissatisfaction with long wait times in the emergency room, with some patients waiting for hours without receiving timely medical attention."
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