Vision Center at Salem Supercenter
Optometry • Salem, MO
Ratings by platform
- Yelp: 4.2/5 stars (16 reviews)
- BusinessYab: Not explicitly rated on scale, but generally positive sentiment (5 reviews)
- BestProsInTown: Generally positive sentiment noted in text summary (23 reviews)
What patients say
Patients praise
- Professional and experienced doctors
- Helpful and attentive customer service in some instances
- Reasonable and competitive pricing compared to other providers
- Effective and satisfactory quality of prescription eyewear
Common complaints
- Rude and inconsiderate staff behavior
- Lack of empathy and compassion for patients with anxiety
- Unhelpful or belittling staff interactions during contact lens training
- Extended wait times or perceived focus on staff personal tasks over customer assistance
In patients' words
"Doctor was professional and experienced, as for the staff, rude and inconsiderate of other people’s feelings... The assistant (heavy set gentleman with glasses) was belittling and impatient and gave no effort or comfort to assist my wife."
— LocalityBiz review for Salem, OR location"Cindy was very professional, patient and calm as she took care of me with my new eye glasses, making sure they fit just right. Extremely pleasant experience."
— BusinessYab review for Salem, NH locationMore clinics in Salem
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