Ophthalmologist Salem IL - Marion Eye Center
Optometry • Salem, IL
Ratings by platform
- Yelp (Brand-wide): 1.9/5 stars (16 reviews (aggregated brand-wide))
What patients say
Patients praise
- Some patients found specific doctors personable and attentive
- Occasional positive experiences with efficient, friendly staff
Common complaints
- Poor customer service and rude staff interactions
- Issues with optical services (glasses fitting incorrectly, difficulty with refunds/policies)
- Challenges in accessing patient records
- Billing transparency and insurance processing concerns
- Unprofessional office environment
In patients' words
"Marion Eye Center & Optical in Salem, IL is refusing to provide me with my own patient records. Upon request, they even hung up on me twice..."
— Yelp User Review"I would recommend Dr Brazel to everyone!! She was very persononable and quick... She made me feel comfortable by just being down to earth and very attentive to whatever I said."
— Online Review (LocalityBiz)"The most unprofessional office I have ever been to let alone rude people."
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