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Marion Eye Center

Optometry • Salem, IL

What patients say

Patients praise

  • Some patients found specific doctors personable and attentive
  • Occasional positive experiences with efficient, friendly staff

Common complaints

  • Poor customer service and rude staff interactions
  • Issues with optical services (glasses fitting incorrectly, difficulty with refunds/policies)
  • Challenges in accessing patient records
  • Billing transparency and insurance processing concerns
  • Unprofessional office environment

In patients' words

"Marion Eye Center & Optical in Salem, IL is refusing to provide me with my own patient records. Upon request, they even hung up on me twice..."

— Yelp User Review

"The most unprofessional office I have ever been to let alone rude people."

— Better Business Bureau Complaint

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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