Medical Clinic, Doctors in Salem, MO - Phelps Health
Lab Services • Salem, MO
Ratings by platform
- Phelps Health internal portal: 4.9/5 stars (1296 ratings)
- Facebook: 70% recommend (309 reviews)
- Birdeye (general Phelps Health hospital reviews): 3.2/5 stars (525 reviews)
What patients say
Patients praise
- Friendly, warm, and courteous office staff reported by some patients
- Positive interactions with specific nursing staff
- High internal rating reported by the facility for the Salem location
Common complaints
- Long wait times in emergency and urgent care settings
- Concerns regarding billing and insurance claim processing
- Reports of perceived dismissive or inadequate care by some medical staff
- Serious criminal allegation involving a healthcare worker in 2026
In patients' words
"I'm so happy to be a patient of Barbara Fulton and Phelps Health. The office staff were friendly, warm, and courteous. The nurses were interested and made it ..."
— Phelps Health website"This is a worst hospital. I have been sitting in the wait room since 11:00 and still haven't been called back... I watched people coming in after me and got seen before me."
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