Behavioral Health Services in St. Petersburg, Florida - BayCare
Behavioral Health & Psychiatry • Saint Petersburg, FL
Ratings by platform
- BBB (BayCare Health System, Inc.): 1.87/5 stars (customer reviews (count not shown))
- Birdeye (BayCare Medical Group Primary Care (St. Anthony's)): 2.0 star rating (8 reviews)
- Birdeye (BayCare Medical Group Primary Care (Baywalk)): 3.0 star rating (66 reviews)
- Zocdoc (BayCare Medical Group — St. Petersburg, FL): 4.97 (251 patient reviews) (251)
What patients say
Patients praise
- Some reviewers report compassionate, knowledgeable clinicians and feeling heard/“not rushed” (in related BayCare primary care reviews).
- BayCare describes behavioral health counseling as a supportive, learning-oriented therapy experience (company story).
Common complaints
- Low ratings and complaints around poor/bad experiences, including unresponsiveness or cold communication and perceived financial/billing issues (BBB and primary care reviews).
- Reports of scheduling/coordination problems such as delays or difficulty getting referrals/appointments (BBB and rehab listing).
- A severe negative behavioral-health consult experience described as unwelcoming and dismissive, with medication management concerns (rehab.com listing).
In patients' words
"“One example is charging $115.00 to their patients bills as a facility fee without notifying patients…”"
— Better Business Bureau customer review (BayCare Health System, Inc.)"“The messages I got from … were cold and … was never ever responded to with any care”"
— Birdeye review (BayCare Medical Group Primary Care (St. Anthony's))"“Genuinely THEE worst experience I have ever had… Dr. Dhawan was unwelcoming and generally seemed extremely inconvenienced by me… tried to take me entirely off of anxiety meds”"
— Rehab.com listing review (BayCare Behavioral Health – Life Management Center context)"“Jeanette (Kunselman-Issa) cares about me. She remembers what I tell her… It changed how I think of myself”"
— BayCare newsroom story about BayCare Behavioral Health counseling servicesMore clinics in Saint Petersburg
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