HealthPartners Specialty Center - Lung & Sleep Health
Sleep Center • Saint Paul, MN
Ratings by platform
- Healthgrades (Dr. Charlene McEvoy): 4.9/5 based on 42 reviews (42)
- Healthgrades (Dr. Shelley Lennox): 4.8/5 based on 44 reviews (44)
What patients say
Patients praise
- high patient satisfaction with physicians' medical expertise and listening skills
- effective diagnosis and treatment plans for complex respiratory and sleep conditions
- professional and kind support staff, when reachable
- comprehensive care, including clear follow-up and patient education
Common complaints
- difficulty scheduling appointments and long wait times to see specialists
- difficulties reaching the clinic by phone, with long hold times
- occasional concerns regarding administrative processes or billing transparency
- isolated reports of unprofessional or unhygienic behavior by support staff
In patients' words
"I had to wait about 3 1/2 months to get in with Dr. McEvoy, but she was well worth the wait!! Finally, I feel like Im in very good hands!"
— Healthgrades (Patient Review)"This clinic is very difficult to get an appointment. Very often no one picks up the phone even after waiting for 45 minutes. Very annoying! Very disappointing!"
— Healthgrades (Patient Review)"Dr. Lennox got my respiratory health back on track! She listens intently to your concerns and gives me great advice on moving forward."
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