Minnesota Psychiatry, Therapy and Counseling Services | ACP
Mental Health • Saint Paul, MN
Ratings by platform
- RateMDs: 2.1 out of 5 stars (5 reviews)
What patients say
Patients praise
- Some individual therapists and psychiatrists are reported as being very good
Common complaints
- Difficulty reaching the clinic via phone and unreturned calls
- Unprofessional or rude front desk staff/receptionists
- Significant delays in prescription refills and medication management issues
- Frequent appointment cancellations or lateness by providers
- Concerns regarding billing, insurance coverage, and administrative processes
- Perceived lack of care for patients due to high demand/shortages
In patients' words
"I have had nothing but horrific experiences with ACP in both Minneapolis and West Saint Paul. They are the DMV of Pyschiatric care and due to a shortage of Psychiatrists in the area they don't seem to care."
— RateMDs"For a mental health organization, the women at the front desk are oddly incompetent and rude... The front desk is the face of any company, and this face comes across as rude, condescending, and uncaring."
— TrustReviewers.comMore clinics in Saint Paul
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