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Entira – Family Clinics & Practices in Minneapolis-St. Paul

Family MedicineSaint Paul, MN

★★★★★4.6/5118 reviews across 2 platforms

Ratings by platform

  • Birdeye (Hugo location): 4.7/5 (109 reviews)
  • Birdeye (Cottage Grove location): 3.1/5 (9 reviews)
  • Facebook: 70% recommend (45 reviews)

What patients say

Patients praise

  • Many patients praise the caring, attentive, and friendly nature of doctors, nurses, and office staff
  • Patients often feel heard, valued, and not rushed during their appointments
  • Long-term patient loyalty, with some attending for decades
  • Convenience and quick service at certain urgent or family care locations
  • Specific physicians frequently highlighted for high-quality care during pregnancies and chronic conditions

Common complaints

  • Occasional reports of disorganized administrative processes and scheduling difficulties
  • Complaints regarding poor bedside manner or perceived rudeness from some staff members
  • Concerns raised by some patients about discrimination or unfair treatment regarding disability and mental health status
  • Isolated reports of diagnostic inaccuracies or being turned away near closing times
  • Individual complaints about facility cleanliness at certain locations

In patients' words

"Everyone in the office from the front desk, to the nurses to my doctor were friendly, helpful and kept me informed."

Birdeye - Hugo location review

"Entira Family Clinics - East Side is a medical facility known for their caring and thorough staff... However, there have been some issues with appointment workers who have been accused of treating patients poorly."

BestProsInTown review summary

"The doctors, nurses, and all of the other staff members really care. I felt heard. Not rushed. I highly recommend this clinic for your family's care!"

Loc8NearMe - Vadnais Heights location review (Dec 2025)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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