Wound Care at MedStar St. Mary's Hospital | 20650
Wound Care • Saint Marys City, MD
Ratings by platform
- MedStar Health Website (Wound Care Center): 4.8 out of 5 (163 reviews)
- Facebook: 68% recommend (645 reviews)
- U.S. News & World Report / CMS HCAHPS: 3 out of 5 (Varies by survey category)
What patients say
Patients praise
- highly praised specialized wound care team noted for empathy and expertise
- friendly, compassionate registration and imaging staff
- some patients report efficient outpatient procedures and excellent bedside manner
Common complaints
- long wait times for appointments and emergency services
- reports of staff unresponsiveness and perceived lack of communication
- concerns regarding cleanliness of facilities
- mixed reviews on nursing care and staff professionalism
In patients' words
"They are wonderful people. So cheerful and non judgemental that I actually look forward to my visits. The only negative is that there can be a long wait to get an appointment..."
— Patient review on LocalityBiz"This team is absolutely phenomenal in all that they do as well as amazing bedside manner."
— Facebook review of Wound Healing Center"Would not recommend this hospital! Unprofessional nursing staff uses foul language. No communication with family to let us know what is going on."
— Patient complaint on HospitalStats.orgMore clinics in Saint Marys City
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