Saint Mary's Physician Services | Russellville, AR
Primary Care • Saint Marys City, MD
Ratings by platform
- Saint Mary's Physician Services official website: Individual providers at Saint Mary's Physician Services frequently maintain high ratings between 4.6 and 5.0 out of 5 stars based on practice website data (Varies significantly by provider, with some having hundreds of reviews and others having fewer than 20)
- Healthgrades: 54% patient experience rating
- HospitalStats.org: Average overall patient rating
What patients say
Patients praise
- Many individual physicians and nurse practitioners receive high patient satisfaction ratings (often 4.7-5.0 stars)
- Some patients report efficient ER experiences and positive interactions with specific clinical staff
- Comprehensive range of services including primary, specialty, and surgical care available locally
Common complaints
- Reports of poor patient communication and unresponsiveness from staff
- Concerns regarding cleanliness of facilities
- Mixed feedback on administrative procedures, including check-in and documentation issues
- Patient experience ratings significantly lower than national averages in some metrics
In patients' words
"I have personally never had a bad experience there. I went in Sunday evening to the ER and only waited about 20 min before being called back... All around great staff in ER."
— LocalityBiz (Reviewer)"The staff did not follow protocol or require the code to be said for anyone to enter my room. They switched my paperwork with someone else’s and had me sign for a baby that wasn’t mine."
— LocalityBiz (Reviewer)"Had to move my Dad from this hospital they were trying to kill him..Never take anyone to ICU here they will do nothing ...UNPROFESSIONAL."
— HospitalStats.org (Reviewer)More clinics in Saint Marys City
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Patients praise: Highly rated bariatrics/bariatric program experience and patient satisfaction (e.g., 4.9/5) · Patients praise staff/clinical team professionalism, caring, and support.
Primary Care at St. Mary | Trinity Health Mid-Atlantic
Patients praise: Highly professional and compassionate care from specific physicians and nursing staff · Efficient turnaround times for paperwork and referrals by certain teams.
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