Mercy Clinic Urology at the Mercy Center for Performance Medicine
Urology • Saint Louis, MO
Ratings by platform
- Vitals.com (for Dr. Keith M. Steinbecker): 4.5 out of 5 stars (26 ratings)
- WebMD (for Dr. Gregory Mclennan): 5.0 out of 5 stars (2 ratings)
What patients say
Patients praise
- Providers described as compassionate, skilled, and professional
- Staff noted as kind in specific positive experiences
- Appreciation for thorough explanations and willingness to take time with patients
- Positive feedback regarding efficient scheduling and quick responses from some doctors
Common complaints
- Complaints regarding administrative processes, such as kiosk registration and referral tracking
- Reports of perceived lack of staff responsiveness or poor bedside manner in some instances
- Instances of scheduling issues or perceived lack of courtesy when patients are slightly late
In patients' words
"Dr McClennan is a wonderful doctor! He takes time to explain and answer all questions! He has a fabulous bedside manner , compassionate with a great sense of humor!"
— WebMD review for Dr. Gregory Mclennan"I believe the doctor or an assistant should have given me the courtesy of a phone call before he left. In the past I have waited up to 45 minutes to see this provider."
— Vitals.com review for Dr. Keith M. SteinbeckerMore clinics in Saint Louis
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