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Rheumatology - WashU Medicine Physicians

RheumatologySaint Louis, MO

★★★★☆4.1/575 reviews across 5 platforms

Ratings by platform

  • U.S. News & World Report (aggregate): 4/5 (25)
  • WebMD Care: 3/5 (15 (2 reviews))
  • WebMD Care: 5/5 (27)
  • WebMD Care: 4.5/5 (2)
  • Vitals: 2.7/5 (6 (1 review))

What patients say

Patients praise

  • High clinical expertise and knowledge reported for some providers
  • Some patients appreciate thoroughness and professional demeanor
  • Effective communication for certain providers

Common complaints

  • Perceived lack of bedside manner, empathy, and listening skills
  • Feeling dismissed or unheard, especially for complex or non-textbook conditions
  • Challenges with office staff and communication (e.g., difficulty reaching providers, appointment issues)
  • Frustration with lack of clear diagnoses or treatment progress

In patients' words

"The appointment felt rushed from the start... I felt dismissed and unheard throughout the entire visit. As other reviewers have mentioned, if your condition is not immediately obvious or “textbook,” there seems to be little patience or empathy."

WebMD Care review of Dr. Prabha Ranganathan

"I saw her 10 years ago, and I still remember how horribly rude and condescending she was... WashU should have cut this provider loose a long time ago... AVOID HER AT ALL COSTS!"

Vitals review of Dr. Maria C. Gonzalez-Mayda

"He appears knowledgeable but he does not have a good bedside manner. He is rarely in the office & does not return phone calls... he lacks sympathy & can be dismissive of serious symptoms."

Vitals review of Dr. John P. Atkinson

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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