Home | Children's Clinic | Washington University in St. Louis
Pediatrics • Saint Louis, MO
Ratings by platform
- WebMD Care (Dr. Christine Chen): 5.0/5.0 (18 ratings)
- Vitals (Dr. John N. Constantino): Not specified (3 ratings total) (3 ratings, 2 written reviews)
- Birdeye (Genetics and Genomic Medicine Division): 3.6/5.0 (5 reviews)
What patients say
Patients praise
- high levels of satisfaction with individual physician care and expertise
- praise for comprehensive, research-backed, and specialized treatment programs
- positive outcomes for long-term patients and complex medical cases
- appreciation for the partnership between pediatric specialists and St. Louis Children’s Hospital
Common complaints
- reports of rude or unhelpful administrative and office staff
- concerns regarding rushed appointments and lack of follow-up communication
- instances of patient frustration with diagnostic delays
In patients' words
"Dr. Bertrand has never given up on Cameron. She always keeps trying things, and we love her."
— St. Louis Children's Hospital patient story"Totally pleased with the staff here My chart makes communication easy We have gotten tremendous help & healing here- of course there's no cure but they help you be as healthy as possible for your condition"
— Birdeye patient review"The lack of all other stars is due to the fact that the office staff botched this first and only prescription twice, without genuine apologies and are terribly RUDE to deal with when trying to solve the issue!"
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