Eye Care Associates of St. Louis
Optometry • Saint Louis, MO
Ratings by platform
- Birdeye: 4.3 out of 5 stars (based on 34 reviews) (34 reviews)
What patients say
Patients praise
- Professional and friendly staff and doctors
- Effective and life-changing surgical outcomes (e.g., cataract surgery)
- Thorough and patient eye examinations and contact lens fittings
- Modern, clean, and well-organized facilities
Common complaints
- Difficulty scheduling appointments and getting return phone calls from staff
- Reports of alleged misdiagnosis resulting in serious medical consequences
In patients' words
"The cataract surgery changed my life!"
— Birdeye Review"I was misdiagnosed on my initial visit to this office, and almost went blind as a result."
— Yelp/LocalityBiz Review"After three attempts to secure a return phone call from scheduling I have finally given up and moved on. It baffles me how a business can operate with such poor customer service."
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