Department of Neurology : SLU - Saint Louis University
Neurology • Saint Louis, MO
Ratings by platform
- U.S. News & World Report (Hospital overall patient experience): 2 out of 5 (Not explicitly provided as a total; based on surveys Oct 2023–Sept 2024)
- Healthgrades (Hospital overall): 68% of patients would recommend (Not explicitly stated)
- SSM Health / US News / Healthgrades (Individual providers): Many individual neurologists rated between 3/5 and 5/5 (Varies by provider (e.g., 10-136 ratings per provider))
What patients say
Patients praise
- Access to highly specialized care and expertise, including for complex conditions like epilepsy, stroke, and MS
- Many individual neurologists are highly rated (4.9-5/5) by patients for listening, thoroughness, and kindness
- Recognized as a top academic medical center with terrific doctors and staff
Common complaints
- Perceived lack of empathy or impersonal care due to high-volume academic environment (Academic Paradox)
- Communication difficulties with office staff or inability to get messages to doctors
- Reports of long wait times or fragmented care transitions
- Occasional specific reports of poor bedside manner or administrative errors
In patients' words
"The very thing that makes the care 'superior'—the presence of residents, the focus on clinical trials, and the complexity of the cases—can make the patient experience feel fragmented or impersonal."
— News Usa Today"She is the best doctor we have ever had... She has never brushed off my concerns... Appointments don’t feel rushed."
— Patient review of Dr. Cynthia Morris (SSM Health)"Her bedside manor is that of a uncaring toddler. Pompous and unwilling to thproughly answer questions... Her office staff is the most incompetent I have ever worked with."
— Patient review of Dr. Sara Huser (Healthgrades)More clinics in Saint Louis
St. Louis Chiropractor | Spine & Disc Specialists
Patients praise: Thorough, patient, and knowledgeable care from Dr. Kyle Longo · Professional and educational approach, including detailed explanation of treatment plans.
Mercy Clinic OB/GYN - St. Louis 10004 Kennerly Road Suite ...
Patients praise: Positive experiences with specific physicians, noted as calming and attentive · Appreciation for thorough explanations of conditions and treatments.
Urgent Care & Walk-In Clinic | Tower Grove, MO
Patients praise: Friendly, welcoming, and professional staff · Efficient and quick service times for appointments and walk-ins.
St. Louis Cardiology
Patients praise: Excellent physician bedside manner and communication skills · Kind, caring, and attentive staff.
Physical Therapy Services in St. Louis MO | Contact Us!
Patients praise: Knowledgeable, professional, and friendly staff · Effective and customized treatment plans leading to significant recovery and pain relief.
Comparing your options?
Browse other Neurology clinics, or filter by state and specialty to compare patient ratings.