Family Care Health Centers: Accessible, Affordable Health Care
Family Medicine • Saint Louis, MO
Ratings by platform
- TrustBurn: 2.9 out of 5 stars (based on aggregated third-party review data) (Approximately 70 reviews (aggregated data))
What patients say
Patients praise
- Some patients report excellent, compassionate, and long-term care experience
- Appreciation for friendly and helpful individual staff members (e.g., WIC department)
- Generally efficient care noted by some long-term patients
- Availability of diverse services including dental, WIC, and on-site lab work
Common complaints
- Difficulties reaching staff via phone for scheduling or rescheduling
- Long wait times on hold
- Communication issues between patients, staff, and doctors
- Concerns regarding dismissive or unhelpful clinical staff/doctors in specific instances
- Frustration with administrative or paperwork-related processes
In patients' words
"You exceeded my expectations. I truly can't think of anything I'd change. I trust if something comes up, you will be available. Thank you!"
— Internal post-visit patient feedback shared by Family Care Health Centers"Communication with these Doctors is horrible! Nurses are sweet. But the Doctor's are unbelievable! Will be looking for a new DOCTOR!!"
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