Corewell Health Lakeland Hospitals Behavioral Medicine St Joseph
Psychiatric Hospital Unit • Saint Joseph, MI
Ratings by platform
- Rehab.com (Behavioral Health Inpatient Services): 1.64/5 (11 reviews)
- Vivian Health (General Facility): 4.1/5 (7 reviews)
What patients say
Patients praise
- Some reports of compassionate and dedicated staff in emergency and clinical settings
- Positive feedback from medical professionals regarding the work environment
Common complaints
- Reports of poor communication and unresponsiveness from staff regarding patient status
- Concerns regarding the treatment approach for patients with mental health disorders
- Complaints about long wait times for appointments and medical test results
- Frustration with care delivered by staff in training/students without sufficient oversight
In patients' words
"The staff did everything your not supposed do with someone who suffers with mental health disorders and gets easily. They forced [medication] on her, wouldn't [tell] her what they were or how they worked..."
— Rehab.com review"This is a learning hospital so there are a lot of student nurses and people in training which makes it hard to get an answer to a simple question."
— User review on uscompanies.net"Patients have been making a number of complaints concerning long wait times for doctor appointments and a new fee at Corewell Health hospitals."
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