Mackinac Straits Health System – Providing local access and quality ...
Surgical Services • Saint Ignace, MI
Ratings by platform
- Healthgrades: 90% of patients recommend the hospital (12% higher than national average) (90 patient surveys recorded in available data source)
- Homefacts/CMS data: 79/100 (Overall Hospital Rating) (90 patient surveys recorded in available data source)
What patients say
Patients praise
- High patient recommendation rates (often exceeding national averages)
- Friendly, caring, and efficient staff in clinical and ER settings
- Strong patient satisfaction with communication from doctors and nurses
- Effective pain management and surgical care experiences
Common complaints
- Reports of communication issues regarding follow-ups (e.g., test results)
- Occasional complaints about administrative processes and lab test handling
- Historical record of documented regulatory deficiencies and financial penalties for the long-term care unit
In patients' words
"Everything at the surgical center is run like a choreographed ballet! Everything is explained, organized, and processed in a most efficient manner. Staff is great!"
— Healthgrades patient review"Great ER staff! So positive & caring with our 10 yr old son! Highly recommend."
— Yelp patient review"Had an x ray done last Friday no word on my xray..Was told by my Doctor to call on Tuesday..Called and left messages two days in a row no response... I mean what is the problem....."
— MapQuest/Yelp patient reviewMore clinics in Saint Ignace
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