
Mackinac Straits Health System – Providing local access and quality ...
Durable Medical Equipment • Saint Ignace, MI
Ratings by platform
- Healthgrades: 90% of patients would recommend (Healthgrades)
- Medicare.gov survey average: 4.2/5 stars
- Yelp: 3.0/5 stars (10-12 reviews)
What patients say
Patients praise
- Compassionate and professional care for major injuries/procedures
- Friendly staff in various departments
- Efficient organization during surgical procedures
- Positive experiences with specific physicians
Common complaints
- Billing and insurance disputes
- Long wait times in urgent care/ER
- Staff communication issues, specifically perceived rudeness or condescension
- Challenges in getting timely follow-up or responses to messages
In patients' words
"Everything at the surgical center is run like a choreographed ballet!Everything is explained, organized, and processed in a most efficient manner. Staff is great!"
— Review for Dr. Howard (Healthgrades)"The care was adequate but our health insurance denied the claim because it was billed as a clinic visit. The hospital says we agreed to be treated as Fast Care but we were not advised of this."
— LocalityBiz user review"Had an x ray done last Friday no word on my xray..Was told by my Doctor to call on Tuesday..Called and left messages two days in a row no response... I mean what is the problem....."
— Yelp user reviewMore clinics in Saint Ignace
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Patients praise: professional, organized, and clean environment (in Petoskey) · empathetic and caring staff members (specifically ultrasound technicians).
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Patients praise: High patient satisfaction with specific physicians' clinical expertise and bedside manner · Kind and well-trained infusion and lab staff.
Advanced Physical Therapy Detroit
Patients praise: High level of perceived expertise and knowledge among physical therapists · Friendly, welcoming, and caring office staff.
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