St. Ignace Health
Community Health Nursing • Saint Ignace, MI
Ratings by platform
- Healthgrades: 90% of patients who responded to surveys indicated they would recommend the hospital (12% higher than national average) (Data based on HCAHPS patient experience survey results)
- Yelp: 3/5 stars (10-12 reviews)
- Medicare (Critical Access Hospital data): 79% willingness to recommend (based on Medicare data) (N/A)
What patients say
Patients praise
- Positive experiences with ER staff and care teams for traumatic injuries
- Effective pain management and surgical care (e.g., knee replacements)
- Helpful and organized surgical center operations
- Friendly and informative interactions with some providers
Common complaints
- Dissatisfaction with billing practices and unexpected charges
- Reports of long wait times for appointments or urgent care services
- Instances of perceived rudeness or condescension by staff and medical providers
- Difficulty communicating for follow-ups (e.g., test results)
In patients' words
"Great ER staff! So positive & caring with our 10 yr old son! Highly recommend."
— Yelp Review"I wish I could rate zero for their billing department. We were five hours from home and my wife was treated at the ER for a urine infection. The care was adequate but our health insurance denied the claim because it was billed as a clinic visit."
— LocalityBiz Review"Everything at the surgical center is run like a choreographed ballet! Everything is explained, organized, and processed in a most efficient manner. Staff is great!"
— Healthgrades/Yelp Review (via MapQuest)"The triage nurse was rude, rude, rude. Doc mentioned he might be brisk in his questioning... but brusk and condescending have a fine line in between them."
— LocalityBiz ReviewMore clinics in Saint Ignace
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