St. Cloud VA Medical Center | Veterans Affairs - VA.gov
Surgery (Ambulatory/Outpatient) • Saint Cloud, MN
Ratings by platform
- Rehab.com: 4.0/5 (VA SAIL composite rating) (183 (on Rehab.com))
- VA SHEP survey data: 81/100 (Patient Satisfaction) (1 (on Twin Cities Consumers' Checkbook))
What patients say
Patients praise
- high patient satisfaction scores compared to national VA averages
- positive rapport with medical and administrative staff reported by some patients
- above-average quality ratings (SAIL) compared to system-wide benchmarks
- accreditation from The Joint Commission and CARF
Common complaints
- concerns regarding HIPAA compliance and record management
- isolated negative patient experiences in online forums
- operational findings from OIG inspections regarding administrative processes
In patients' words
"Patients at St. Cloud VA Health Care System gave high marks for customer service by receptionists and by doctors."
— St. Cloud Times reporting on USA TODAY analysis"Fraudulent residential care administered by phones. Electronic records aren't permanent. Rampant HIPAA violations."
— Yelp user reviewMore clinics in Saint Cloud
Infectious Disease - Essentia Health St. Joseph's-Baxter ...
Patients praise: High patient trust in specific infectious disease specialists (e.g., Dr. Rajesh Prabhu) · Staff described as caring, compassionate, and attentive during in-person visits.
Orthopedic Surgery - St. Cloud Surgical Center
Patients praise: professional, efficient, and friendly staff · thorough explanations provided by medical team.
River Campus Clinic Pulmonary Medicine | St. Cloud
Patients praise: Providers are described as knowledgeable, thorough, and well-prepared with patient records · Effective and clear communication regarding treatment plans and medical conditions.
Internal Medicine | St. Cloud & Willmar
Patients praise: physicians are frequently described as knowledgeable, thorough, and excellent listeners · many patients express strong satisfaction with bedside manner, citing compassion and empathy.
Foot and Ankle Specialists In Sartell, MN - St Cloud Orthopedics
Patients praise: knowledgeable and skilled medical staff · personable and kind demeanor of many physicians.
Comparing your options?
Browse other clinics in Saint Cloud, or filter by state and specialty to compare patient ratings.