CentraCare Heart & Vascular Center - CCM Health Partner Location
Cardiology (Heart & Vascular) • Saint Cloud, MN
Ratings by platform
- Birdeye (CentraCare Heart & Vascular Center): 3.7 out of 5 stars (20 reviews)
- US News & World Report (Cardiology Dept): 2.3 out of 5 stars (14 reviews)
- Better Business Bureau (CentraCare Health System): 1 out of 5 stars (average) (8 customer reviews)
What patients say
Patients praise
- Highly regarded medical expertise, particularly for specialized procedures like open-heart surgery
- Positive interactions with nursing staff and bedside care teams described as kind, caring, and compassionate
- Strong professional communication and patient education provided by specific cardiology team members
- Overall hospital recommendation rate remains high among patient surveys
Common complaints
- Billing issues, including unexpected costs, confusing billing practices, and inaccurate estimates
- Frustration with automated systems, check-in processes, and accessibility for elderly patients
- Concerns regarding perceived decline in patient care quality and emphasis on financial metrics over patient needs
- Scheduling delays, including lost referrals and difficulties with appointment availability
In patients' words
"Dr. Danielson is an amazing surgeon. He and his team handled my care wonderfully... The whole team was amazing and I would not hesitate to have them care for me!"
— Birdeye patient review"I was given an estimate that said I'd have to pay $179 for a procedure so I decided to move forward with it. Four months after the procedure I got a bill for $1800."
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