St. Charles Urology
Urology • Saint Charles, MO
Ratings by platform
- US News (St. Charles Hospital Urology): 4.5/5 (85 reviews)
What patients say
Patients praise
- High patient satisfaction with specific urology providers (e.g., Dr. Kevin Enger, Dr. Michael Lavelle Jr.)
- Providers described as thorough, knowledgeable, and caring
- Good bedside manner and effective communication reported for individual physicians
Common complaints
- Billing and insurance processing errors
- Lack of communication or contradictory information from billing departments
- Difficulty resolving administrative/billing issues
In patients' words
"I have been seeing Dr. Enger for 12 years. Not only is he an amazing doctor but also an amazing person!!!"
— Ratings.MD"I have been told false information, contradictory information, and have experienced a general lack of concern or competence while attempting to process the medical claim."
— Better Business Bureau (regarding St. Charles Health System)More clinics in Saint Charles
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