Mercy Clinic Urology - Zumbehl Road
Urology • Saint Charles, MO
Ratings by platform
- Birdeye (Aggregate): 2.6 out of 5 stars (14 reviews)
What patients say
Patients praise
- Praise for individual medical providers (e.g., Nurse Practitioners) for showing care
- Reports of smooth visit experiences for some patients
Common complaints
- Complaints regarding rude or inconsiderate front desk reception staff
- Frustration with appointment scheduling errors
- Dissatisfaction with language accessibility for non-English speakers
In patients' words
"I like Mercy care overall but this location front desk was extremely inconsiderate."
— Birdeye review for Mercy Saint Charles location"Nurse Practitioner K Hecht is the best. The entire visit from front desk to leaving, everything went smoothly."
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