Sleep Medicine St. Charles, MO
Sleep Medicine • Saint Charles, MO
Ratings by platform
- SSM Health / Ratings.MD (Dr. H. Thomas Johnson): 4.9/5 stars (84-88 ratings and 15-18 reviews)
- Birdeye (Dr. Thomas M. Siler): 3.3/5 stars (15 reviews)
What patients say
Patients praise
- Physicians described as kind, professional, and good listeners
- Patients appreciate providers who explain care options thoroughly
- Convenient appointment scheduling and reasonable wait times in some instances
- Helpful and accommodating technical staff for sleep studies
Common complaints
- Reports of poor communication regarding sleep study results and follow-up steps
- Complaints about billing practices and surprise costs
- Dissatisfaction with front desk staff interactions and customer service
- Limited guidance on using CPAP equipment after setup
In patients' words
"Dr. Johnson was very easy to talk to and explained our care options fully."
— SSM Health / Ratings.MD patient review"Never instructed me on how to retrieve data stored in cpap, I was never aware machine even stored data."
— Birdeye review of Dr. Thomas M. Siler"Asked upfront when making an appointment how they bill (hospital outpatient v. specialist copay) and was told it was a copay. At the appt the Dr spent maybe 10min with me... I was sent a hospital outpatient bill for an extensive 60-90min consultation."
— Healthgrades review of St. Luke's Sleep Medicine and Research CenterMore clinics in Saint Charles
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