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Now Open! WashU Orthopedics at Cave Springs in St. Charles

OrthopedicsSaint Charles, MO

★★★★★5.0/53 reviews across 1 platforms

Ratings by platform

  • WashU Medicine Orthopedics - Cave Springs (Industry Report): 5 out of 5 stars (3 reviews)

What patients say

Patients praise

  • Friendly and professional staff
  • Efficient medical care for some patients
  • High reputation of the broader Washington University/BJC system

Common complaints

  • Unexpected or high out-of-pocket costs and billing confusion
  • Perception of dismissive or rushed care from some providers
  • Difficulty in getting diagnostic imaging (e.g., MRI) approved by some providers
  • Long wait times and scheduling issues at some WashU orthopedic locations

In patients' words

"Awesome staff, very friendly, took excellent care of our kiddo."

Birdeye (General WashU Orthopedic Injury Clinic review)

"I asked if it was urgent care and they said yes and I requested for estimate, they said they can’t provide before hand. Later I had received total charges of barnes jewish hospital ($656), physician ($380) Radiologist charges ($136) of which patient responsibility came to ($557.60), which is a big shocker to me."

Birdeye (Review of Washington University and Barnes-Jewish Orthopedic Injury Clinic)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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