St. Charles Neurosurgery Clinic | Zumbehl Rd - Mercy
Neurology • Saint Charles, MO
Ratings by platform
- Birdeye (general Mercy location reviews): 2.6 out of 5 stars (14 reviews)
What patients say
Patients praise
- Professional and caring medical providers (specifically noted Nurse Practitioners)
- Smooth clinical visit experience once seen by staff
Common complaints
- Rudeness of front desk staff
- Perceived lack of customer service/manners
- Frustration with staff accessibility/communication
In patients' words
"Nurse Practitioner K Hecht is the best. The entire visit from front desk to leaving, everything went smoothly. Ms. Hecht really shows that she cares and I am happy to have her as my provider."
— Birdeye review of Mercy location in St. Charles"Front desk receptionist very rude."
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