Neurosciences | St. Charles, MO - SSM Health
Neurology • Saint Charles, MO
Ratings by platform
- Birdeye (SSM Health St. Joseph Hospital - St. Charles): 3.4 out of 5 stars (based on 905 reviews) (905 reviews)
- U.S. News & World Report (Neurologists at SSM Health St. Joseph-St. Charles): Varies by provider (e.g., 2/5 to 5/5 stars) (Varies by provider)
What patients say
Patients praise
- Compassionate and supportive care from nursing and medical staff reported by some patients
- Some physicians described as excellent and good communicators
- Hospital recognized for quality in certain specialty areas like neurosurgery
Common complaints
- Concerns regarding bedside manner and communication with some neurologists
- Reports of long emergency department wait times
- Complaints about billing practices and communication regarding insurance coverage
- Some feedback indicates slow staff responsiveness in hospital settings
In patients' words
"I was at Saint Joseph health center In January for six days and had the most amazing care, compassionate nurses and physicians... It was the best experience in a hospital I have ever received."
— Birdeye user review"My husband came to an agreement with them that they would not go through our insurance for billing reasons and they did it anyway resulting in an additional 4000 dollar charge."
— Birdeye user review"Her bedside manner is absolutely atrocious. She was not only cold and uninformative..."
— Healthgrades user review regarding a specific neurologistMore clinics in Saint Charles
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