Mental Health Treatment Center | St. Charles, MO | CenterPointe
Mental Health • Saint Charles, MO
Ratings by platform
- Rehab.com: 2.28/5 (295 reviews)
- Yelp: 1.3/5 (39 reviews)
- Vivian Health: 2.3/5 (3 reviews)
What patients say
Patients praise
- Some patients reported positive experiences with individual staff members and treatment programs
- Appreciation for specific amenities like food quality
- Positive peer support experiences in group settings
Common complaints
- Complaints regarding administrative and billing issues (e.g., failure to refund payments)
- Concerns over facility maintenance and cleanliness (e.g., out-of-date building, non-working showers, bugs, trash issues)
- Allegations of poor patient care and treatment (e.g., medication management issues, lack of follow-up post-discharge)
- Staff-related complaints, including reports of unprofessionalism, laziness, or lack of proper training
- Safety concerns regarding staffing ratios and lack of security
In patients' words
"The building itself is so out of date. None of the showers in patients' rooms work, so you have to shower in the hall which both males and females use."
— Rehab.com user review"The quality of service was excellent. I was a patient there four times, and each time, the care was great!! I highly recommend Center Pointe!!"
— FindRehabCenters.org user review"No security. Terrible staff:patient ratios."
— Vivian Health user review (Staff perspective)More clinics in Saint Charles
St. Charles, Missouri Mental Health Clinic
Patients praise: Compassionate and professional clinicians who are helpful in improving quality of life · Welcoming and calm office environments.
Meet the Northwestern Medicine St. Charles Pediatrics Team
Patients praise: Good bedside manner · Accurate diagnosis.
Physical Therapy in St. Charles - Excel Sports Clinic
Patients praise: Personalized treatment plans · Integration of technology with traditional therapy.
Missouri Vision Care: Your Optometrist in Saint Charles, MO
Patients praise: Helpful and attentive staff · Comprehensive eye care services.
Concierge Primary Care Serving St. Charles, Missouri
Patients praise: Highly personalized and unhurried care · Same-day or next-day appointment availability.
Cancer Care | St. Charles, MO (1475 Kisker Road, Ste. 180)
Patients praise: Knowledgeable and thorough care providers · Compassionate and caring staff.
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Behavioral Health clinics, or filter by state and specialty to compare patient ratings.