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St. Charles Internal Medicine

Internal MedicineSaint Charles, MO

★★★★★4.5/5227 reviews across 7 platforms

Ratings by platform

  • Healthgrades (Dr. Raymond Hu): 4.5/5 (33)
  • Healthgrades (Dr. Thomas Gutmann): 3.8/5 (26)
  • Vitals (Dr. Kurt Piening): 4.2/5 (18)
  • Yelp (SSM St. Charles Clinic Medical Group): 3.0/5 (6)
  • WebMD (Dr. Richard Murray): 5.0/5 (22)
  • Healthgrades (Dr. Darryl Link): 4.7/5 (106)
  • Healthgrades (Dr. Zbigniew Ciechanowski): 4.5/5 (16)
  • Ratings.MD (Dr. Raymond Hu): N/A (Average of 239 ratings) (239)

What patients say

Patients praise

  • Many physicians are described as compassionate, attentive, and knowledgeable
  • Patients frequently report high levels of trust in their primary care providers
  • Effective and clear explanation of medical conditions and treatments
  • Strong long-term relationships established with patients over many years

Common complaints

  • Long wait times to get through to the office on the phone
  • Difficulties scheduling appointments
  • Reports of rude or unhelpful staff interactions
  • Instances of rushed appointments
  • Occasional dissatisfaction with communication or bedside manner

In patients' words

"Dr. Hu is competent and compassionate. He has been my primary doctor for 15 years and I have the utmost confidence in him."

Healthgrades

"Nobody at this office ever answers the phone so it's impossible to get an appointment. The person who answers phones should be fired!"

Vitals

"Dr. Link is mild mannered, listens, answers questions, goves good suggestions, and make me fell like I am his only patient. A+"

Healthgrades

"Front nurses are rude. Make you feel guilty for ever even calling. Went there twice. Both times i got into a room quickly, but then waited well over 30 minutes."

Yelp

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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