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St. Charles Internal Medicine

Internal Medicine • Saint Charles, MO

What patients say

Patients praise

  • Many physicians are described as compassionate, attentive, and knowledgeable
  • Patients frequently report high levels of trust in their primary care providers
  • Effective and clear explanation of medical conditions and treatments
  • Strong long-term relationships established with patients over many years

Common complaints

  • Long wait times to get through to the office on the phone
  • Difficulties scheduling appointments
  • Reports of rude or unhelpful staff interactions
  • Instances of rushed appointments
  • Occasional dissatisfaction with communication or bedside manner

In patients' words

"Dr. Hu is competent and compassionate. He has been my primary doctor for 15 years and I have the utmost confidence in him."

— Healthgrades

"Nobody at this office ever answers the phone so it's impossible to get an appointment. The person who answers phones should be fired!"

— Vitals

"Dr. Link is mild mannered, listens, answers questions, goves good suggestions, and make me fell like I am his only patient. A+"

— Healthgrades

"Front nurses are rude. Make you feel guilty for ever even calling. Went there twice. Both times i got into a room quickly, but then waited well over 30 minutes."

— Yelp

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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