Mercy Imaging Services - Zumbehl Road
Imaging Services • Saint Charles, MO
Ratings by platform
- Birdeye (for Mercy in Saint Charles, MO): 2.6/5 stars (14 reviews)
- Expected Healthcare: 5.0/5 stars (1 review)
What patients say
Patients praise
- Professionalism and warmth of technical staff (mammograms/MRI)
- Efficiency and ease of scheduling for established patients
- Comfortable environment during procedures
Common complaints
- Rudeness of front desk staff
- Inconsiderate treatment
- Language accessibility concerns regarding staff behavior
In patients' words
"Jennifer was so warm & and welcoming, which made the test less stressful. She was a delight to talk with while getting ready. Jennifer got me oh so warm blankets and asked if I would like some music to listen to. Jennifer made the entire test not so castrophopic than it would normally be for me. Big Shout Out to her for professionalism and kind along with polite manner. Great asset to Mercy big time."
— LocalityBiz User Review"I like Mercy care overall but this location front desk was extremely inconsiderate... Not a single “how are you today, thank you, welcome in” no grace or manners!! I could FEEL how she LOOKED at me with no smile that she based everything off my skin tone and was ready to dismiss me!!!"
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