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Diagnostic Imaging | Orthopedic X-Ray in St. Charles County, MO

Imaging ServicesSaint Charles, MO

★★★★☆4.4/5118 reviews across 2 platforms

Ratings by platform

  • Birdeye (St. Charles Orthopaedic Surgery Associates): 4.3 out of 5 stars (94 reviews)
  • DocSpot (Dr. Richard Baxter Helfrey): 4.96 out of 5 stars (provider average) (24 ratings)

What patients say

Patients praise

  • friendly, capable, and professional staff
  • thorough explanations from doctors
  • efficient and clean facilities
  • quick and accessible diagnostic imaging and X-ray services

Common complaints

  • reports of dismissive or rude behavior by some providers
  • occasional long wait times
  • instances of perceived lack of compassion for pain management during imaging procedures

In patients' words

"A+ experience from start to finish. The staff in the waiting area are very capable and personable. The wait time is short... I always rave about their knowledge, expertise and care."

Advanced Bone & Joint Patient Review

"My first visit lasted about 3 minutes, he never even touched my injured ankle and walked out of the room while I was asking a question."

St. Charles Orthopaedic Surgery Associates Patient Review

"I was literally sobbing and shaking in pain throughout the entire procedure, only to be told to hold still... I truly hope Rayus reevaluates certain staff members & improves."

St. Luke's RAYUS Radiology Patient Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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