Occupational Medicine - Total MD
Occupational Medicine • Saint Augustine, FL
Ratings by platform
- Healthgrades (Dr. Marco Muniz): 4.2/5 stars (5 reviews)
- WePrevent (Dr. Marco Muniz): 5.0/5 stars (4+ reviews)
- Wheree (Amelia Urgent Care and Occupational Medicine): Mixed reviews (Multiple (N/A))
What patients say
Patients praise
- Friendly and polite staff
- Convenient access to care
- Knowledgeable providers (specifically Dr. Ed McDonough)
- Efficient service in some instances
- Clean facility
Common complaints
- Long wait times
- Perceived unprofessionalism or lack of empathy from some providers
- Dissatisfaction with communication and follow-up care
In patients' words
"The lack of concern and care was disgusting and unprofessional ! ... He was rude and uncaring!!"
— Healthgrades Patient Review of Dr. Marco Muniz"Within 20 minutes of our arrival I was checked in, insurance verified, and beginning evaluation. The Nurse Practitioner was outstanding and really took the time to evaluate the X-rays..."
— Amelia Urgent Care Patient Testimonial"Reviews reflect mixed experiences regarding service attitudes; some patients commend the kindness of front desk staff but criticize certain providers' rudeness or lack of empathy during consultations."
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