Urgent Care in St. Augustine, FL | Walk-In Medical Clinic - CareSpot
Occupational Medicine • Saint Augustine, FL
Ratings by platform
- SolvHealth: 1.8 out of 5 stars (SolvHealth) (5 ratings (SolvHealth))
- Yelp/MapQuest: 2.5 out of 5 stars (Yelp) (72 reviews (Yelp/MapQuest))
- Apple Maps: 2.6 out of 5 stars (Apple Maps)
- Facebook: 82% recommend rating (52 reviews (Facebook))
What patients say
Patients praise
- Friendly and welcoming front desk staff members mentioned by name
- Appreciation for timely diagnosis and efficient onsite treatment in some instances
- Convenience of online booking and minimal wait times for some patients
Common complaints
- Dissatisfaction with staff communication and perceived rudeness
- Billing and financial issues, including complaints about charges and refund delays
- Long wait times regardless of appointment status
- Concerns about quality of medical care and treatment capabilities
In patients' words
"The front desk person was abrupt and rather rude... If I could give a zero star rating I would."
— SolvHealth"This location will steal your money. I'm hiring a lawyer to dispute the charges."
— Apple Maps"First time to Care Spot. I was amazed that I was in exam room within 5 minutes and met with PA Pam within 10 minutes."
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