Primary Care | CMU Health
Primary Care • Saginaw, MI
Ratings by platform
- Birdeye: 2.4 out of 5 stars (51 reviews)
- Vitals: 1 out of 5 stars (based on one review) (1 review)
What patients say
Patients praise
- Some patients report positive, compassionate, and attentive care from specific providers and staff
- Short waiting times once inside the exam room reported by some patients
- Helpful and friendly reception/staff mentioned in some positive experiences
Common complaints
- Difficulty reaching the office via phone ("phone tag," long wait times)
- Concerns regarding administrative efficiency (prescription delays)
- Perceived dismissiveness or lack of care from some providers
- Dissatisfaction with staff/receptionist professionalism
In patients' words
"Literal game of phone tag. Finally reached them and then was put on hold for over twenty minutes. After weeks of calling, I still never received an appointment."
— Birdeye review"Very pleased with the care and the staff. My questions and calls were always responded to quickly and I will feel very comfortable ..."
— WebMD review"Many users commend the friendly and understanding nature of the staff, especially mentioning the helpfulness of the secretary who answers calls, creating a pleasant experience for patients."
— Wheree review aggregationMore clinics in Saginaw
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