Family Medicine | Find a Physician: Covenant HealthCare Michigan
Primary Care • Saginaw, MI
Ratings by platform
- Covenant HealthCare Official Site (Dr. Joginder Singh): 4.7/5 (average across 319 reviews) (319)
- Healthgrades (Dr. Kevin Roy): 5.0/5 (6)
- US News & World Report (Hospital System): 88% willing to recommend hospital
- Yelp (Hospital System): 2.5/5 (18)
What patients say
Patients praise
- Many individual family medicine physicians receive high patient satisfaction ratings (frequently 4.5+ out of 5)
- Patients often report that their primary care providers are thorough, listen well, and show empathy
- Majority of primary care patients (approx. 90%) report high likelihood to recommend Covenant
- Designation as a Patient-Centered Medical Home for some clinics
Common complaints
- Reports of rude or unprofessional office staff at certain locations
- Isolated but serious allegations of misconduct involving a former physician and management negligence
- Complaints regarding poor communication, long wait times, or perceived lack of care
- General negative reviews on third-party platforms for the broader hospital system
In patients' words
"I like this doctor. He listens and goes over your test and medical history."
— Covenant HealthCare Patient Review"Dr. Roy is such a kind and thoughtful doctor. I have never had a family doctor that takes the time to listen to me like he does."
— Healthgrades Review"The receptionist stated, "Dr. Johnson is not taking patients with that kind of insurance... She was rude and unprofessional."
— Vitals Patient Review"For years, a Saginaw doctor allegedly sexually harassed and abused several female patients. The hospital he worked for allegedly turned a blind eye to this..."
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