Diagnostic Radiological Imaging - Sacramento - RadNet
Radiology/Imaging • Sacramento, CA
Ratings by platform
- Birdeye (Aggregate/Google): 4.7 out of 5 stars (1,913 reviews)
What patients say
Patients praise
- Professional and polite on-site staff during procedures
- Efficient and fast service once patients arrive for their appointments
- Clear communication and informative care from clinical staff
Common complaints
- Significant difficulties with appointment scheduling and administrative processes
- Complaints regarding outsourced customer service and communication barriers
- Issues with insurance verification, billing, and upfront payment requirements
- Reports of unresponsiveness or long wait times when calling for service
- Concerns about staff professionalism and internal organization
In patients' words
"The customer service for appointment is incompetent, is outsourced so you cannot understand what they are saying. They messed up my appointment and did not register it in their system."
— Trustpilot Review"Have been trying to make an appointment for an [exam] for months. Between the doctors office, this place, and [imaging] its literally taken since August 27th to try and get it done."
— BBB Business Profile Review"They were very respectful and polite Answered all my concerns and questions plus they made me feel welcomed."
— Birdeye (Aggregate) ReviewMore clinics in Sacramento
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