Sacramento, CA Family Doctors - Sutter Health
Primary Care • Sacramento, CA
Ratings by platform
- Sutter Health official provider pages: 4.9/5 to 5/5 stars (individual providers) (Hundreds of reviews per provider)
- Yelp (Sutter Medical Center): 2.7/5 stars (264 reviews)
- WebMD (Specific physician): 5.0/5 stars (26 reviews)
What patients say
Patients praise
- High ratings for individual physicians in family medicine
- Compassionate and professional care from specific doctors
- Good communication skills reported for many physicians
- Successful outcomes for surgeries and deliveries for some patients
- Cleanliness of facilities reported in some instances
Common complaints
- Billing and insurance authorization issues
- Difficulty with scheduling and long wait times for appointments
- Reports of unprofessional or rude staff interactions
- Dissatisfaction with corporate patient advocacy and access policies
- Perceived lack of accountability in clinical support staff
In patients' words
"This review is not about the Doctors, all that I have seen have been a tentative and caring. My issue is with their billing and scheduling."
— Better Business Bureau user review"Hospital staff not very professional very rude does not know how to treat people right does not know how to take accountability into their actions..."
— HospitalStats.org patient storyMore clinics in Sacramento
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